Client Privacy Policy

We understand the importance of your privacy and are committed to protecting it.

  • Unless there is an emergency, we will not collect additional private information about you without your consent.
  • We collect and record only information that we believe is needed to provide you with service. If we wish to collect information for other purposes (e.g. for research) the reason will be explained to you and it will be collected only with your consent.
  • In addition to using your information to provide you with service, we also use client information to help evaluate the services we provide, to find ways to improve those services, to help train new professionals who are placed in our practice, and to identify and correct risks and errors.

The privacy of your information is protected through established procedures in our office. Three of the procedures are as follows:

All private information is kept in a secure, locked area

  • Information about you will be disclosed to persons outside our office only with your consent except (a) in situations in which disclosure is justified by law or by our respective professions’ code of ethics (e.g., risk of serious bodily harm; need for confidential professional or legal consultation); and (b) in situations in which disclosure is required by law (e.g https://impotenciastop.pt/., reporting a child in need of protection; reporting a health professional who has sexually abused a client; a court order to release information about a record).
  • When giving us permission to disclose information about you, you may limit what we disclose. However, if the information you do not want disclosed is clearly needed by the person receiving the information to provide you with appropriate service, we are required by law to inform the person receiving the information that you have refused consent to provide some necessary information.

It is our policy not to allow external researchers to see information about you, unless you give your consent.

With only a few exceptions, you have the right to see your record of service and to request copies of information in your record. Exceptions include the possibility of harm to you or someone else, and confidential information in the record about a person other than yourself.

If you believe that information in your record is not accurate, you may request that we correct the information. If we do not agree with the correction you request you may file a notice of disagreement into your record.

You can speak to your Counsellor directly to answer any questions you have regarding this Privacy Statement, and to provide you with any further privacy practices or limits to confidentiality that are specific to your particular situation.

lf you would like more detailed information at any time, would like to access or ask for a correction of your record, have a concern about our privacy policies and procedures, or have a complaint about the way your privacy has been handled, please do not hesitate to speak with us.

lf you have a concern or complaint and are not satisfied with our response, you may contact the lnformation and Privacy Commissioner of Ontario (416) 326-3333 or 1-800-387-0073.

I have read the Privacy Policy and understand the information contained in it. I consent to the collection of my personal information.